[SOLVED] Intelliremote not receiving Philips OVU412000

Feature Requests, Comments, Bugs, and Suggestions on the Intelliremote application.

[SOLVED] Intelliremote not receiving Philips OVU412000

Postby ryanmilkytaylor » Sun Dec 01, 2013 2:40 pm

Hi All, I'm having a strange problem with my Intelliremote, it's recognizing my remote and the HID tester confirms that it can see it, however whenever I try to map buttons on the remote it simply does not recognize them, it seems that the remote is interacting with the window controls as when I press the down button on the remote it focuses on the cancel button on the learn codes screen.

Below is my log.

01/12/2013 19:39:45 [ INFO] Intelliremote [STARTING]
01/12/2013 19:39:45 [ INFO] --------------------------------------------------------------------------------------------------
01/12/2013 19:39:45 [ INFO] Intelliremote Version: 2.8.6.925
01/12/2013 19:39:45 [ INFO] System : Windows 7 Home Edition
01/12/2013 19:39:45 [ INFO] IP Address: 192.168.1.5
01/12/2013 19:39:45 [ INFO] Processor : Intel(R) Core(TM)2 CPU 6320 @ 1.86GHz
01/12/2013 19:39:45 [ INFO] Display : 1280x720 pixels, 32 bpp
01/12/2013 19:39:45 [ INFO] --------------------------------------------------------------------------------------------------
01/12/2013 19:39:45 [ INFO] Initialize Registry Settings
01/12/2013 19:39:45 [ INFO] AutoItX3 v3.3.6.1 Copyright 1999-2010 http://www.autoitscript.com
01/12/2013 19:39:46 [ INFO] Checking for Intelliservice Windows Service...
01/12/2013 19:39:46 [ INFO] Intelliservice: MCE Remote Service Running
01/12/2013 19:39:46 [ INFO] Intelliremote [STARTED]
01/12/2013 19:39:47 [ INFO] USB Devices have changed...
01/12/2013 19:39:47 [ WARN] WARNING: Intelliservice is running but UDP communication has been disabled.
01/12/2013 19:39:47 [ WARN] Unknown HID Device From Vendor 045E
01/12/2013 19:39:47 [ WARN] WARNING: Intelliservice is running but UDP communication has been disabled.
01/12/2013 19:39:47 [ WARN] Unknown HID Device From Vendor 045E
01/12/2013 19:39:47 [ WARN] WARNING: Intelliservice is running but UDP communication has been disabled.
01/12/2013 19:39:47 [ WARN] Unknown HID Device From Vendor 045E
01/12/2013 19:39:47 [ WARN] WARNING: Intelliservice is running but UDP communication has been disabled.
01/12/2013 19:39:47 [ WARN] Unknown HID Device From Vendor 045E
01/12/2013 19:39:47 [ WARN] WARNING: Intelliservice is running but UDP communication has been disabled.
01/12/2013 19:39:47 [ WARN] Unknown HID Device From Vendor 045E
01/12/2013 19:39:47 [ WARN] WARNING: Intelliservice is running but UDP communication has been disabled.
01/12/2013 19:39:47 [ WARN] Unknown HID Device From Vendor 045E
01/12/2013 19:39:47 [ WARN] WARNING: Intelliservice is running but UDP communication has been disabled.
01/12/2013 19:39:47 [ WARN] Unknown HID Device From Vendor 045E
01/12/2013 19:39:47 [ WARN] WARNING: Intelliservice is running but UDP communication has been disabled.
01/12/2013 19:39:47 [ WARN] Unknown HID Device From Vendor 045E
01/12/2013 19:39:47 [ WARN] Unknown HID Vendor VID=0000 PID=0538
01/12/2013 19:39:47 [ WARN] Unknown HID Device From Vendor 04F3
01/12/2013 19:39:47 [ WARN] Unknown HID Device From Vendor 04F3
01/12/2013 19:39:47 [ WARN] Unknown HID Device From Vendor 04F3
01/12/2013 19:39:47 [ INFO] No USB Devices found.
01/12/2013 19:39:55 [ INFO] Learning IR Code
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Re: Intelliremote not receiving Philips OVU412000

Postby Melloware » Mon Dec 02, 2013 7:17 am

OK it looks like UDP communication from Intelliremote to Intelliservice has been disabled. Did you go to your Settings tab in Intelliremote and check UDP. THen restart Intelliremote.
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Re: Intelliremote not receiving Philips OVU412000

Postby ryanmilkytaylor » Tue Dec 03, 2013 11:40 am

I could have sworn that this issue was present even with UDP enabled, but after having enabled it again it seems to be working, Cheers Melloware!
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Re: Intelliremote not receiving Philips OVU412000

Postby Melloware » Wed Dec 04, 2013 7:32 am

ryanmilkytaylor wrote:I could have sworn that this issue was present even with UDP enabled, but after having enabled it again it seems to be working, Cheers Melloware!


No problem that is how the Intelliservice and Intelliremote communicate and you have a remote that is decoded by Intelliservice.
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Re: [SOLVED] [Not] Intelliremote not receiving Philips OVU412000

Postby BartZorn » Mon Jan 04, 2016 3:25 pm

I just started experimenting with IntelliRemote. I have a Philips USB ir receiver OVU412000, with the accompanying remote. But according to the About screen, it is not seen. The HID USB Device Tester does see the button strokes.

Here is my log:


04-Jan-2016 20:59:00 [ INFO] Intelliremote [STARTING]
04-Jan-2016 20:59:00 [ INFO] --------------------------------------------------------------------------------------------------
04-Jan-2016 20:59:00 [ INFO] Intelliremote Version: 2.8.7.927
04-Jan-2016 20:59:00 [ INFO] System : Windows 8 Professional
04-Jan-2016 20:59:00 [ INFO] IP Address: 192.168.2.136
04-Jan-2016 20:59:00 [ INFO] Processor : Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
04-Jan-2016 20:59:00 [ INFO] Display : 1920x1080 pixels, 32 bpp
04-Jan-2016 20:59:00 [ INFO] --------------------------------------------------------------------------------------------------
04-Jan-2016 20:59:00 [ INFO] Initialize Registry Settings
04-Jan-2016 20:59:00 [ INFO] AutoItX3 v3.3.8.1 Copyright 1999-2012 http://www.autoitscript.com
04-Jan-2016 20:59:00 [ INFO] Releasing MIDI Listeners
04-Jan-2016 20:59:00 [ INFO] Loading MIDI Listeners
04-Jan-2016 20:59:00 [ INFO] No MIDI devices found
04-Jan-2016 20:59:00 [ INFO] Socket Library Version: 9.0.50
04-Jan-2016 20:59:00 [ INFO] TCP Socket : Listening on IP Address: 192.168.2.136:6000
04-Jan-2016 20:59:00 [ INFO] TCP Socket : Listening on IP Address: 192.168.2.136:8009
04-Jan-2016 20:59:00 [ INFO] UDP Socket : Listening on IP Address: 192.168.2.136:65432
04-Jan-2016 20:59:00 [ INFO] HTTP Socket: Listening on IP Address: 192.168.2.136:80
04-Jan-2016 20:59:00 [ INFO] Checking for Intelliservice Windows Service...
04-Jan-2016 20:59:00 [ INFO] Intelliservice: MCE Remote Service Running
04-Jan-2016 20:59:01 [ INFO] Intelliremote [STARTED]
04-Jan-2016 20:59:01 [ INFO] USB Devices have changed...
04-Jan-2016 20:59:01 [ WARN] Unknown HID Device From Vendor 046D
04-Jan-2016 20:59:01 [ WARN] Unknown HID Device From Vendor 046D
04-Jan-2016 20:59:01 [ WARN] Unknown HID Device From Vendor 045E
04-Jan-2016 20:59:01 [ WARN] Unknown HID Device From Vendor 046D
04-Jan-2016 20:59:01 [ WARN] Unknown HID Device From Vendor 045E
04-Jan-2016 20:59:01 [ WARN] Unknown HID Device From Vendor 045E
04-Jan-2016 20:59:01 [ WARN] Unknown HID Device From Vendor 046D
04-Jan-2016 20:59:01 [ WARN] Unknown HID Device From Vendor 045E
04-Jan-2016 20:59:01 [ WARN] Unknown HID Device From Vendor 045E
04-Jan-2016 20:59:01 [ WARN] Unknown HID Device From Vendor 045E
04-Jan-2016 20:59:01 [ WARN] Unknown HID Device From Vendor 045E
04-Jan-2016 20:59:01 [ WARN] Unknown HID Device From Vendor 045E
04-Jan-2016 20:59:01 [ INFO] No USB Devices found.
04-Jan-2016 21:00:19 [ INFO] Saving all profiles to disk...

A lot of unknown HID Devices!

I am running Windows 10 Pro, version 1511, build 10586 on a 16 GB Core i7 laptop.

Regards,

Bart
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Re: [SOLVED] Intelliremote not receiving Philips OVU412000

Postby Melloware » Mon Jan 04, 2016 4:24 pm

Try this...

1. Stop Intelliremote.

2. Go into Control Panel->Services and STOP and DISABLE the service Intelliservice.

3. Restart Intelliremote.

Now does the tray icon blink when you press buttons on your remote?
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Re: [SOLVED] Intelliremote not receiving Philips OVU412000

Postby BartZorn » Mon Jan 04, 2016 4:30 pm

Yes, that helps. A bit strange, though!

Thanks,

Bart
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Re: [SOLVED] Intelliremote not receiving Philips OVU412000

Postby Melloware » Tue Jan 05, 2016 3:05 pm

It is because the Philips is using the same HID as a Microsoft Remote even though it a Philips. The Intelliserice was written to fix particular issues with the Microsoft Remote which the Philips doesn't have.

So shutting off that service basically allows Intlliremote to treat the Philips like a normal HID remote.
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