[SOLVED] COM Error 3 on Portable MM4 install

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[SOLVED] COM Error 3 on Portable MM4 install

Postby toxic » Wed Feb 01, 2012 5:00 pm

Hello,

On my new Win7 media PC I can't pair my iDevices with MonkeyTunes. On viewing the log file and checking the FAQ, I noticed I've got "Error 3" symptoms (failed COM object cast). So I did everything exactly as instructed on the FAQ and I still get the same problem as before. The only step I couldn't follow as suggested, was uninstalling MM through the start menu (uninstall) and through the add/remove programs in the control panel because MM4 Portable doesn't give that option (it's just files in a directory).

Also, I can't lose my settings, database etc. (which I suppose uninstall on a classic install retains), so I just ended up installing the latest version on top. Clearly that doesn't work. Any suggestions? How can I remove everything from my portable MM4 directory except database, settings, skins, extensions, etc?

Finally - the post-install instructions on the FAQ aren't 100% clear to me. I understand it as:
- MM4 automatically launched through "ok" at end of install process
- Close MM4, now open MM4 normally
- Close MM4, now open via 'run as administrator'
- Close

Any tips? Desperately need my remote working ahead of a big party on Friday!!

Thanks
Toxic
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Re: Error 3 on Portable MM4 install

Postby Melloware » Thu Feb 02, 2012 6:25 am

Hmm I know others use MM Portable as well successfully. I don't know why your MM COM Object is not registering.

Here is something to try, on that PC install the normal MM on the PC which should register the COM object if at the end of the installation you choose Run MediaMonkey Now.

Now try and run your Portable version. Since the COM object is stored in the registry of the PC it is running on.
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Re: Error 3 on Portable MM4 install

Postby toxic » Fri Feb 03, 2012 2:55 am

That worked a charm. Thanks for the speedy help, love the product!!
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Posts: 6
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Re: Error 3 on Portable MM4 install

Postby Melloware » Fri Feb 03, 2012 6:34 am

toxic wrote:That worked a charm. Thanks for the speedy help, love the product!!


Thanks for posting back! Will mark this SOLVED.
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